1. Introduction
Resumeow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI resume evaluation services.
2. Information We Collect
- Identity Data: Email address, name, and profile preferences (e.g., Target Role).
- User Content: Resume files (PDFs) and the text extracted from them.
- Technical Data: Internet Protocol (IP) address, browser type, device information, and operating system.
- Usage Data: Clickstreams, page interactions, and dwell time.
3. How We Use Your Data
We use the information we collect for the following specific purposes:
- Service Delivery: To generate AI feedback, scores, and improvement suggestions for your resume.
- Billing: To process credit purchases and manage your account balance.
- Communication: To send you transaction receipts, technical notices, and security alerts.
- Security: To detect and prevent fraud, spam, and abuse.
4. Data Sharing & Sub-processors
We do not sell, trade, or rent your personal information to third parties. We share data only with the following categories of service providers:
Payments
LemonSqueezy: Payment processing. We do not store or see your credit card details.
5. Your Rights
Depending on your location, you may have rights under GDPR, CCPA, or other laws:
- Access: You can request a copy of all data we hold about you.
- Deletion: You can request the permanent deletion of your account and all associated data. This can be done via the "Delete Account" button in your dashboard settings.
- Correction: You can update your profile information at any time.
6. Contact Privacy Team
If you have questions about this policy or wish to exercise your rights.